Lessons from ‘Never Split the Difference’, by Chris Voss

I adore books. I devour them.

Here I share the lessons I’ve learned from my latest reading…

‘Never Split the Difference’, by Chris Voss

What’s it about: ‘A former FBI hostage negotiator offers a new, field-tested approach to negotiating – effective in any situation.’ (Goodreads)

Who should read it: Probably useful for anyone who has felt a bit awkward around bargaining or being assertive.

Lynn’s Lessons:

(note, Voss gives multiple lessons at the end of each chapter so get the book for more!)

Lesson 1: Always give a price range when negotiating. I love how professional and confident this makes me feel, and is so quick and easy to apply. I’ve started doing this already.

Lesson 2: Avoid ‘Why’ questions. These sorts of questions were ‘no no’s’ when I was training to be a therapist, but will generally not be helpful in most situations. Instead focus on, ‘What is stopping you?’, or other ways to explore barriers.

Lesson 3: Not from the book itself, but you can always finish a book, even when you have left it with the last chapter unread for ages! I had this book ready-to-finish for 6 months… and I can guarantee it’s worth it when you get to the end.

Have you read the book? Let me know what you thought and what I should be reading next.