Corporate
Lynn has been appointed as an advisor and facilitator to a variety of projects and initiatives to support workplace inclusion in the corporate sector. By collaborating with organisations, she has provided tailored resources and initiatives to address systemic barriers, foster representation, and ensure meaningful participation for all.
Psychological Safety Indexing in Tech Workforce
The Issue
The Managing Director of This is Milk, a digital transformation consultancy, contacted Lynn to discuss her team’s performance, cohesion and ability to speak up and give candid feedback. The Team consisted of people at various stages in their careers, of different ages, ethnicities and genders.
Lynn was approached to solve this issue due to the Managing Director’s confidence in Lynn’s trustworthiness, her facilitation expertise and HR knowledge.
Solution and Impact
Lynn held a 1-2-1 with the leader to gain insights into the issue and suggest ideas and solutions. A session was held with the Team about psychological safety in teams and information was shared about the Fearless Organisation Scan and debrief. This was a proposed solution to bring team issues to light and act foster better collaboration
A Fearless Organisation Scan was conducted with the Team which is a tool that measures psychological safety. This is a survey which lets members rate the four areas of psychologically safe team, namely: Willingness to Help; Inclusion & Diversity: Attitude to Risk & Failure; and Open Conversation. Only the facilitator can see participant results. This report was analysed, and results were compared against global benchmarks. Lynn was able to draw conclusions about issues that were highlighted and conduct confidential 1-2-1’s for sensitive issues.
A 4-hour debrief was held with the team in which the anonymous results were considered. Lynn gave an overview of the results and themes, creating a safe space for the team to discuss issues that had arisen. This was done in a relaxed and boundaried way to encourage honest conversations. At the end of the debrief, a proposed action plan was co-created with the participants in order to take the work forward and see real change occur in ways of working.
The impact on the team can be seen in the following testimonials:
Lynn facilitated an in-person psychological safety session at my workplace, which the entire team attended. As a very small company, team cohesion is crucial to our success. Lynn was an excellent facilitator, making it easier for us to have some tough conversations about our workplace. Her approach created a comfortable and open environment, allowing us to address important issues and improve our team dynamics. We all left the session feeling more connected and understood, which will undoubtedly benefit our collaboration moving forward. Highly recommend Lynn for any team looking to enhance their psychological safety and communication.
— James, Junior Dev
“Lynn delivered training for our company and it was great. She brough a real sense of fun to the whole day and the whole team came out of it closer and full of ideas and thoughts. She made everyone comfortable so that it was a safe space to share what you were feeling as well.”
— Sean, Innovation Manager
“Lynn hosted a psychological safety session for us. It was well structured, engaging and i feel like the team and I got some useful insights and actions out of it.
Would recommend!”
— Dan, Tech Lead
BCTG Construct, 2017-2018
Lynn co-designed an e-learning module on equalities for site supervisors and created recorded video content. Construction can be a challenging sector to gain gain buy-in for equalities, thus Lynn focused on conveying key information in a tone that the audience would resonate with. Have a look at these videos to see this in action.
She later was asked to join the National Construction Advisory Board and continues to be an ambassador for women in STEM. She has been featured in STEM Glasgow.
Equalities Subject Matter Expert - BCTG Construct Intro (2017)
Equalities Subject Matter Expert - BCTG Construct Example Module Video (2017)
As a champion for STEM, Lynn dressed as ‘Dr Barbie’ for Halloween.
This was to encourage the girls at the ballet class she taught to have science-based careers.
Lynn joined See Me, the national programme to end mental health stigma and discrimination, for 4 months to review their e-learning offer and collate information on the current offerings around mental health and inclusion training in Scotland. This involved desk-based research, working with networks and collaborating with colleagues to bring together a variety of information and convey this, with insights and suggested improvements, to relevant parties.
